About Cup of Courage Consulting

History

My story with restaurants began at a farmers market, with a stack of loaves, a toaster, and a box of samples for folks to taste. What started as a small project grew over seven years into a multi-location café company – seven busy, beautiful spaces that helped lead a regional shift toward fresh-milled flour, sourdough baking, and thoughtful, sustainable food systems. I was a founding partner and managing operator, involved in everything from brand voice and menu development to hiring, training, and scaling operations across departments and locations. After restructuring the business for easier, faster growth, my partners and I sold to a private equity firm in 2020. Since then, I’ve channeled my energy into consulting – helping others create restaurants and cafés that are not only efficient and profitable, but also meaningful, welcoming and structured for long-term success.

Values

At the heart of my work is a belief in authenticity. It matters that restaurants feel honest, and I believe this comes from alignment in everything from the systems behind the scenes to the guest’s emotional experience. I value earnest effort, thoughtful design, and operational clarity. It’s these components that not only create meaningful customer experiences, but retain great staff too. My background in education informs my approach to every project; with curiosity, structure, and a people-first mindset. Whether we’re reworking a menu, designing a training program, or navigating a big-picture strategic shift, I aim to bring a balance of clarity and creativity, making sure we never lose the magic of hospitality!

I find myself quite busy taking on projects on a word-of-mouth basis. I am choosy with the projects I take on from the perspective of wanting to give quality work to each client. That said, I’m not above working on even the smallest project or issue! I find sometimes the most frustrating challenges can lead to the most beautiful, unique solutions – the part of a business that makes it memorable or exciting. Please fill out the form so we can schedule a free chat. We’ll talk through your goals, your timeline, and whether it makes sense to move forward together. I’ll follow up with a project quote and suggested scope of work, or we can discuss a monthly retainer if you’re looking for ongoing support. I’m currently based in Chicago, and happy to work remotely or come to you!

Free 30 Minute Consultation Call

Take the first step toward a brighter future for your restaurant or bar. Your success is my business!